Customer Service & Warehouse Distribution

GBUK Group is committed to providing the highest level of service and support to its customers. Our in-house team of highly-skilled professionals are dedicated to ensuring that all standards are met and implemented to the highest degree.

Our team is constantly staying up-to-date with the latest developments and trends, in order to remain at the forefront of the industry and to ensure our customers are provided with the best possible service and support.

Customer Service

GBUK Group prides ourselves on providing exceptional customer service to a variety of sectors. Our team of customer service specialists are here to take your enquiries and support you every step of the way.

We have a strong dedication to the healthcare industry, specifically the NHS, including Primary Care and Acute NHS Trusts, as well as Specialist Children’s Hospitals. We understand the importance of delivering the highest quality products and services to support those who are dedicated to improving the health and wellbeing of others.

In addition to the healthcare industry, we also provide support to Ambulance Services, Export Distributors, and Business to Business Partners. We recognise that each industry has unique needs, and our team is committed to providing tailored solutions to meet those needs.

At GBUK Group, we prioritise customer satisfaction and aim to deliver prompt and reliable service. Our team is available to answer any questions or concerns you may have, and we are committed to building lasting relationships with our clients. Contact us today to learn more about how we can support your business.

Warehouse & Distribution Centre

At GBUK Group, we understand the importance of timely and efficient service. Therefore, we have a daily collection service to the site by the NHS Supply Chain, which enables us to get your products to you quickly and efficiently.

In 2013, we opened our purpose-built Head Office and Distribution Centre that spans over 40,000 sq ft. However, due to our continued growth and expansion, we recently established a new 77,000 sq ft facility on-site, which houses over 2,000 product lines and means, every day more than 700,000 GBUK Group Ltd products are used to care for patients

Our cutting-edge handling and storage systems ensure that your products are always in safe hands, with contingency stock held in remote facilities to provide additional peace of mind.

We are committed to providing exceptional service to our clients. Our facilities are designed to streamline operations and improve the sustainability and quality of service we offer. We take great pride in our ability to consistently meet the needs of the NHS and offer reliable solutions to support their requirements.

We value your feedback

We are committed to providing you with the best possible experience. If you have any questions, comments, or concerns, please do not hesitate to contact us.

Our customer service team is available to assist you with any inquiries you may have. You can reach us via phone, email, or by filling out the contact form. We appreciate your business and look forward to hearing from you!

Call us

+44 (0)1757 288 587
Lines open
8:30 am to 5:30 pm
Monday - Friday


For all deliveries and collections, please park in the designated bay (HGV6) and call our number to confirm that you are in the HGV bay.

Visit us

GBUK Group Ltd.
Woodland House,
Blackwood Hall Business Park,
North Duffield,
North Yorkshire,
YO8 5DD,
United Kingdom

Get in touch!