Director of Operations

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Director of Operations

Director of Operations 344 344 admin


Enhancing Patient Care

Director of Operations

GBUK Group is a rapidly growing company comprised of award-winning specialist companies that excel in providing enteral feeding, critical care, patient handling and vascular access devices and services. Our primary goal is to enhance patient care through our innovative solutions. With a network of over 1,500 suppliers supporting the NHS, we have established ourselves as a top 20 supplier since our inception in 2008.

Headquartered in Yorkshire, our 80,000 sq. ft. warehouse ensures the distribution of over 600,000 medical devices to healthcare professionals on a daily basis. Our unique blend of distributed, as well as proprietary products, have expanded our reach to over 45 countries worldwide, with the recent establishment of warehouse facilities in Europe.

At GBUK Group, our culture is deeply rooted in our core values of Solutions Focused, Collaboration, Innovation, Adaptability, Communication and Integrity. These values drive our commitment to delivering high-quality products and services that positively impact patient care globally.

GBUK has a fantastic opportunity for an ambitious and highly motivated Operations Director to join our Head Office team near Selby.

Reporting to the Chief Financial Officer, the successful candidate will lead the GBUK Group wide operations function and promote continuous development of an effective and efficient operations function, whilst delivering strategic improvements and analysis to drive ongoing business growth.

This role offers a fantastic opportunity to play a critical and leading role in the ambitious growth plans of the Group to increase the global supply of medical devices and enhance patient care.

The Operations Director role is responsible for continuous development of an effective and efficient operations function, whilst delivering strategic improvements and analysis to drive ongoing business growth

The Operations Director has leadership responsibility for all operations functions, including Purchasing, Warehouse, Customer Service, Export Distributor Service, Logistics, 3PL and the impact of M&A on operations for the organization

Main tasks and responsibilities of the role include:

Operational Leadership

· Lead the operational supply chain to align commercial demand, with Purchasing, Logistics, Warehouse and service to Customers & Global Distributors

· Drive continuous improvement to deliver efficiency and reliability improvements to add value, whilst providing commercial analysis to support growth

· Deliver timely and accurate monthly reporting to the Management Board and Chief Officers

Purchasing & Logistics

· Ensure strategic commercial demand requirements are translated into operational capability

· Ensure inventory effectively meets forecast demand and strategic working capital targets

· Manage logistics channel contracts and deliver effective long-term price controls


· Ensure all GBUK controlled capacity and capability meets the necessary standards and the requirements of the long-term business plan

· Drive improvement and investment to ensure ‘On Time In Full’ despatch across the group for the long term

· Manage plant, equipment & 3PL contracts to optimize performance and budgetary control

Customer & Global Distributor Service

· Ensure all customer interaction procedures optimize the customer experience to promote a competitive advantage

· Deliver the necessary operational support and long-term improvements to enable the wider business to generate growth

Function Development

· Implement goals and objectives for self and function to drive improvements in operational performance

· Be aware of and promote best practice and performance standards

· Support strategic expansion through global distributors, international 3PL partners and M&A opportunities


· 10 years’ experience in a highly regulated operational environment, with a minimum 5 years of senior leadership experience

· Experience managing operations for a global supply chain network

· Strategic planning & delivery, involving Board level reporting

· Operational integration of Mergers & Acquisition experience

Desirable knowledge includes:

· Experience of operating under Medical Device Quality Management Systems (ISO13485)

· Private Equity backed business experience

Microsoft Dynamics BC experience

The skills we require you to bring to the role are:

· Excellent leadership, communication and management skills

· Strong strategical planning skills, with project planning and change management capabilities

· Advanced computer literacy skills including Financial, Warehouse and MS Office applications


All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Job Types: Full-time, Permanent

Salary: £65,000.00-£75,000.00 per year


  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Work from home


  • Day shift
  • Monday to Friday


  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location: Hybrid remote in Selby, YO8 5DD

Reference ID: GBUK/Ops24.2

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